Apple asked to probe iPhone 6 flaw

INTERNATIONAL / 15 November 2016, 2:40pm
Reuters

Jav Japanese


The Apple iPhone 6S Plus. File picture: Reuters


Beijing - The China Consumers Association (CCA) has asked Apple to investigate “a considerable number” of reports by users of iPhone 6 and 6s phones that the devices have been shutting off and cannot be turned back on again, it said on Tuesday.
Jav Catwalk

The reported problems specifically involve users seeing their iPhones automatically shut off despite 50-60 percent battery levels, and the involuntary shutting off in room temperature or colder environments, as well as the inability to turn the cellphone back on despite continuous battery charging, the statement said.

“In view that Apple iPhone 6 and iPhone 6s series cellphones in China have a considerable number of users, and the number of people who've reported this problem is rather many, China Consumer Association has already made a query with Apple,” the association said in a statement on its website.

Read also: ‘My Samsung Galaxy J5 caught fire’

Apple did not respond to a request for comment when contacted outside regular hours on Tuesday.
Jav Creampie
In September Apple's rival phone maker Samsung Electronics Co announced a global recall of at least 2.5 million of its flagship Note 7 smartphones due to faulty batteries causing some phones to catch fire.